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Talk it through with an expert, or pick a time to see the machines you have in mind.

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One of our machine specialists will call, ask how you like your coffee, and book your demonstration on the machine that suits you.

Talk it through with an expert first

One of our coffee machine experts will call to talk through how you make coffee, your budget and your bench space. They'll recommend the right machine and grinder, then book your demonstration for you.

Which showroom would you visit?

Rough budget for machine and grinder (optional)

We'll call you within one business day. Nothing is booked until you're ready.
Google review

“Bought a profitec coffee machine and a eureka grinder. Super friendly and helpful staff, demoed the setup, answered all my silly questions, helped with machine setup. Great experience, highly recommend them.”

About this product

At a glance

Brand
Cafetto
Type
Descaler

Description

Pack size: 500ml.

A heavy-duty descaler with exceptional scale-removal capabilities. LOD® Black is specifically formulated with a blend of acids that tackle the toughest scale build-up within the machine. LOD® Black uses a unique formula to remove scale and improve your machine's performance and output.

Recommended for

Heavy-duty descaling. Removing hard water scale from metal surfaces in contact with hot water such as espresso machine water tanks, coffee brewing and other hot water equipment. Not recommended for use on aluminium.*
How to use
  1. Add 100mL of LOD Black to 1 litre of warm water.
  2. Stir until completely mixed.
  3. Flush the entire solution through the milk system following the machine manufacturer's cleaning instructions.
  4. Once the solution is dispensed, rinse with 1 litre of potable water and flush through the milk system to thoroughly rinse.

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FAQs

See our FAQs Page for the full list of frequently asked questions.

Do you offer free delivery?

Yes!

Orders over $200 qualify for free shipping. To get free shipping please select 'FREE SHIPPING' at checkout.*

Your goods will usually be sent via Parcel Post.

If you have a preference for delivery partner please select from the options provided at checkout (charges apply). 

*PLEASE NOTE free shipping EXCLUDES all dairy/plant based milk orders. 

When will my order be dispatched?

Orders placed by 3.00pm Monday to Friday will be dispatched same business day.

Orders placed after 3.00pm, or placed on weekends and public holidays will be dispatched next business day.

If there is a delay in dispatch we will notify you.

Do I need to sign for my order?

All deliveries will require a signature unless Authority To Leave the parcel has been provided in the notes section of the checkout.

How are shipping costs calculated?

Shipping is calculated based on your delivery location and the weight of your items.

Rates will be calculated and displayed at checkout.

What is your return policy?

It's OK to change your mind.

Information on returns and refunds can be found here:

Refund policy

Didn’t find your answer?

Don't hesitate to contact us