It’s cliche, but it’s true. My Coffee Shop was founded in the garage of Carmelina Contarino and Mark Pascoe in 1994. Our dedication to sourcing premium products, providing quality service and expert advice has seen us grow significantly over the years.
Our clients and staff are part of our extended family, which now covers Victoria and NSW through our inner-city offices in Melbourne and Sydney.
No call centres here. Whether you’re choosing a coffee blend or need advice on which care products suit your machine, our epic Client Service Advocates are here to help. Located in our Melbourne office, they can assist you, direct you or connect you to help resolve your query. On the rare occasion they can’t, they will find someone who can.
Our 3-year in-house training program and focus on supporting the brands we sell ensures our Service Technicians are experts in servicing and repairing your coffee machine. We’ve got you covered with over 50 years of combined experience in our Melbourne and Sydney Service Centres.
We focus on the coffee, so you don’t have to. You have more important things to do than make sure the coffee hits the spot; that’s where we come in. We understand the need for informed advice and ongoing support.
Investing in a new coffee machine? Choosing a coffee blend? Need a repair or service? Whether you’re part of an ASX listed company, a small business, or a coffee addict brewing at home, we’re here to help our clients get the best out of their coffee machines.
We sell, rent and lease a wide range of automatic coffee machines and manual espresso machines for commercial and home purposes. Our dedicated service team are experts in repairing and servicing a wide range of machines. We back all our work with a 3 month service guarantee.
Additional services such as short term coffee machine hire and regularly scheduled office machine cleaning and maintenance are available.
We don’t like to be limited. Why should you? With 20+ brands and 40+ blends of coffee beans, you are sure to find a coffee that suits your taste and needs.
We also stock several brands of barista-quality milk (dairy and vegan), tea, chocolate, coffee machine cleaning products, KeepCups, and so much more. Our online shop is bursting with choice.
Of course, there’s always our huge range of coffee machines to suit any need.
From installation and training to cleans, repairs and scheduled servicing, we're here to keep your machine running at its best. We offer a full library of manuals for our machines, as well as extended warranties and loan machines. If you're having a coffee emergency, we've got you covered.