Coffee Machines & Grinders
Coffee Grinders
Coffee Brewing Equipment
Workplace / Office Coffee Machines
Hire Services
My Coffee Shop provides technical support, installation & training, servicing and repairs for the commercial coffee machines we sell within 50km of Metro Melbourne & Sydney. Servicing & repairs are performed in country VIC and NSW via our transit case collection and return service. You will never be passed on to a 3rd party.
Every commercial machine we offer comes with a standard 12 month warranty. You are free to purchase coffee and cleaning products from the supplier of your choice.
Our 5 year coffee warranty guarantees free repairs, a 20% discount on servicing and free loan machines when you agree to purchase your coffee through us.
Every commercial machine is set up, programmed and tested prior to delivery. An installation and training session is available upon request.
Looking for assistance in maintaining your machine? We offer regular machine cleaning services to suit your needs.
Our 3 year service program bundles scheduled servicing, loan machines and collection and return of your machine.
Cant be without your machine?Optional loan machines are available for any service or repair you might require.
Find downloadable machine manual PDFs of all the machines we sell below. If you cant find what you're looking for feel free to call our team on 1300 365 487.
When you purchase a commercial coffee machine or use our finance rental/lease option, the machine will come with a 12-month warranty, and you will be free to purchase coffee from the supplier of your choice.
Within 50km (Melb & Syd CBD)
- Phone support
- On-site next business day repair service
- Machine collection & return. (For machines that cannot be repaired on-site)
- A loan machine if your machine is taken off-site for repair
- All internal parts including wear & tear parts
Outside 50km (Melb & Syd CBD)
- Phone support
- Collection & return by transit case for repairs
- A loan machine while your machine is repaired
- All internal parts including wear & tear parts
When you purchase a commercial coffee machine, you have the option of a 5-year warranty on your coffee machine, a 20% discount on service pricing and FREE loan machines. All you have to do is purchase all the consumable products used in the machine exclusively from My Coffee Shop and have your machine serviced in accordance with the service schedule.
Select from over 20 brands of popular coffee beans.
You receive:
- FREE breakdown repairs between servicing
- FREE repairs during servicing
- FREE loan machines during repairs
- 20% discount on all scheduled services
- 20% discount on optional regular cleaning services
Your coffee machine is programmed, tested and delivered to your location. The machine is easy to set up, use and clean however if you would like a technician to Install the machine and train staff, this service is available. Our installation service ensures your coffee machine is properly installed and your staff trained in the use and maintenance of the machine so you will be sure to enjoy great coffee for years to come.
To assist you in maintaining your coffee machine, we provide a regular cleaning service. This can be performed weekly, fortnightly, monthly or quarterly to suit the coffee machine you have and the number of cups you make.
Cleaning service includes:
- Cleaning the milk system.
- Cleaning the cabinet of the coffee machine and milk cooler.
- Checking and adjusting cup levels, temperature and coffee strength.
- Any extra training that your staff may require.
Note: A 20% discount is available on cleaning services when you elect to purchase your coffee beans from My Coffee Shop exclusively.
When you purchase a commercial coffee machine or use our finance rental/lease option, 3-year service programs are available. You can either pay for the service program at the time of purchase or on an annual basis. The service program covers scheduled servicing, machine collection & returns and loan machines. A the end of the 3 years a 2-year extension is available.
Service programs include:
- Phone support
- Scheduled servicing
- Machine collection & return
- Loan machines
- Mains water filtration cartridges (If req)
Loan machines are available for the period of any service or repair. Loan machines are provided free of charge during the warranty period and to clients who purchase their coffee beans exclusively from My Coffee Shop.
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