$3,499.00
$3,800.00 
My Coffee Shop is an authorised service agent for Jura and WMF. We provide technical support, installation and training, servicing, and repairs for all the commercial coffee machines we sell within 50km of Metro Melbourne and Sydney. Servicing and repairs are performed in country VIC and NSW via our transit case collection and return service. You will never be passed on to a third party. Find out about our service offerings below.
You can troubleshoot the issue yourself by downloading your machine's manual here.
My Coffee Shop is an authorised service agent for Jura and WMF. We provide technical support, installation and training, servicing, and repairs for all the commercial coffee machines we sell within 50km of Metro Melbourne and Sydney. Servicing and repairs are performed in country VIC and NSW via our transit case collection and return service. You will never be passed on to a third party. Find out about our service offerings below.
You can troubleshoot the issue yourself by downloading your machine's manual here.
Our 5yr coffee warranty guarantees:
free repairs
20% discount on servicing
free loan machines
when you agree to purchase your coffee through us.
Every commercial machine we offer comes with a standard 12-month warranty. You can purchase coffee and cleaning products from the supplier of your choice
Every commercial machine is programmed and tested prior to delivery. An installation and staff training session is available upon request in Metro Melb & Syd.
Looking for assistance in maintaining your machine? We offer regular machine cleaning services to suit your needs.
Our 3 year service program includes scheduled servicing, loan machines and collection and return of your machine.
Cant be without a coffee machine? Loan machines are available for for the period of any service or repair.
When you purchase a commercial coffee machine, you can enjoy a 5-year warranty, a 20% discount on service pricing, and FREE loan machines. All you have to do is purchase all the consumable products used in the machine exclusively from My Coffee Shop and have your machine serviced under the service schedule.
Select from over 20 brands of popular coffee beans.
You receive:
- FREE breakdown repairs between servicing
- FREE repairs during servicing
- FREE loan machines during repairs
- 20% discount on all scheduled services
- 20% discount on optional regular cleaning services
When you purchase a commercial coffee machine, you can enjoy a 5-year warranty, a 20% discount on service pricing, and FREE loan machines. All you have to do is purchase all the consumable products used in the machine exclusively from My Coffee Shop and have your machine serviced under the service schedule.
Select from over 20 brands of popular coffee beans.
You receive:
- FREE breakdown repairs between servicing
- FREE repairs during servicing
- FREE loan machines during repairs
- 20% discount on all scheduled services
- 20% discount on optional regular cleaning services
When you purchase a commercial coffee machine or use our finance rental/lease option, the machine comes with a 12-month warranty, and you can purchase coffee from the supplier of your choice.
Within 50km (Melb & Syd CBD)
- Phone support
- On-site repair service
- Machine collection & return. (For machines not repairable on-site)
- A loan machine if your machine is taken off-site for repair
- All internal parts including wear & tear parts
Outside 50km (Melb & Syd CBD)
- Phone support
- Collection & return by transit case for repairs
- A loan machine while your machine is repaired
- All internal parts including wear & tear parts
When you purchase a commercial coffee machine or use our finance rental/lease option, the machine comes with a 12-month warranty, and you can purchase coffee from the supplier of your choice.
Within 50km (Melb & Syd CBD)
- Phone support
- On-site repair service
- Machine collection & return. (For machines not repairable on-site)
- A loan machine if your machine is taken off-site for repair
- All internal parts including wear & tear parts
Outside 50km (Melb & Syd CBD)
- Phone support
- Collection & return by transit case for repairs
- A loan machine while your machine is repaired
- All internal parts including wear & tear parts
Your coffee machine is programmed, tested, and delivered to your location. It is easy to set up, use, and clean. However, if you would like a technician to Install the machine and train staff, this service is available. Our installation service ensures your coffee machine is installed correctly and your staff is trained in its use and maintenance so your customers and staff will enjoy great coffee for many years.
Your coffee machine is programmed, tested, and delivered to your location. It is easy to set up, use, and clean. However, if you would like a technician to Install the machine and train staff, this service is available. Our installation service ensures your coffee machine is installed correctly and your staff is trained in its use and maintenance so your customers and staff will enjoy great coffee for many years.
To assist you in maintaining your coffee machine, we provide a regular cleaning service. This can be performed weekly, fortnightly, monthly or quarterly to suit the coffee machine you have and the number of cups you make.
Cleaning service includes:
- Cleaning the milk system.
- Cleaning the cabinet of the coffee machine and milk cooler.
- Checking / Adjusting cup levels, temperature and strength.
- Any extra training that your staff may require.
Note: A 20% discount is available on cleaning services when you elect to purchase your coffee beans from My Coffee Shop exclusively. See 5yr Coffee Warranty for details.
To assist you in maintaining your coffee machine, we provide a regular cleaning service. This can be performed weekly, fortnightly, monthly or quarterly to suit the coffee machine you have and the number of cups you make.
Cleaning service includes:
- Cleaning the milk system.
- Cleaning the cabinet of the coffee machine and milk cooler.
- Checking / Adjusting cup levels, temperature and strength.
- Any extra training that your staff may require.
Note: A 20% discount is available on cleaning services when you elect to purchase your coffee beans from My Coffee Shop exclusively. See 5yr Coffee Warranty for details.
When you purchase a commercial coffee machine or use our finance rental/lease option, 3-year service programs are available. You can pay for the service program at the time of purchase or annually. The service program covers scheduled servicing, machine collection & returns and loan machines. At the end of the three years, a 2-year extension is available.
Service programs include:
- Phone support
- Scheduled servicing
- Machine collection & return
- Loan machines
- Mains water filtration cartridges (If req)
When you purchase a commercial coffee machine or use our finance rental/lease option, 3-year service programs are available. You can pay for the service program at the time of purchase or annually. The service program covers scheduled servicing, machine collection & returns and loan machines. At the end of the three years, a 2-year extension is available.
Service programs include:
- Phone support
- Scheduled servicing
- Machine collection & return
- Loan machines
- Mains water filtration cartridges (If req)
Loan machines are available for the period of any service or repair. Loan machines are provided free of charge during the warranty period and to clients who purchase their coffee beans exclusively from My Coffee Shop.
Loan machines are available for the period of any service or repair. Loan machines are provided free of charge during the warranty period and to clients who purchase their coffee beans exclusively from My Coffee Shop.
