Scheduled Servicing
We offer scheduled servicing to maintain the reliability of your machine. As authorised service agents for all the commercial machines we sell, you will never be passed on to a third party.
On-site Repairs
We provide on-site repairs for annually serviced machines, within 50 km of the Melbourne and Sydney CBDs. All repairs use genuine parts and come with a 12 month warranty.
Loan Machines
To keep the coffee flowing, loan machine hire are available for the period of a service if your model is serviced off-site in the service centre.
30+ Years Experience
We've been doing this for a while! Our technicians are highly skilled and fully equipped to handle any machine issues you might experience.
Authorised Service Agents For
Service or Repair?
Service
Regular preventative servicing is essential for maintaining the quality of your coffee, ensuring the reliability of your machine, and extending its lifespan. We recommend a service every 12 months or after 15,000 coffees, whichever comes first. Depending on your model, services can be performed on-site or at one of our service centres.
Repair
If you experience a breakdown, we offer a repair service. Repairs are conducted on-site for machines located within 50 km of the Melbourne and Sydney CBDs and at our service centre for machines located outside this radius. Please note that we only recommend repairs for machines that have been regularly serviced, as repairing unserviced machines may result in ongoing breakdowns.
Book a service or repair
Commercial Service Enquiry
Looking for advice on an issue or would like to book a service or repair for your commercial machine? Fill in the contact form below and our service team will be in contact shortly.
Alternatively call our customer service team for assistance on 1300 365 487.