
What's Included
Free Expert Consultation
Speak to our experts to determine the best possible coffee solution for your workplace.
Free Trial or Demonstration
Trial your machine for 7 days at no cost. Our technicians will install the machine in your office and train your staff to operate it.
Alternativley get a one on one appointment with an expert in our showroom to test the machine, try the coffee and ask any questions you might have.
Free Setup and Delivery
Every commercial machine is programmed and tested prior to complementary delivery.
Lifetime Phone Support
Speak to our service advisor and get tailored troubleshooting for any questions, concerns or issues you may experience throughout the whole life of the machine.
12 Month Warranty
Every commercial machine we offer comes with 12-month warranty without any need to lock in to a coffee contract with us.

In-house Servicing
Our Service Centres
We have in house service advisors and technicians in both Melbourne and Sydney. From querie to trouble shooting to repair to return your machine will be handled by our experts.
5 Year Coffee Warranty
Choose to add a 5 year coffee wrranty to your machine. All you have to do is purchase all your coffee and cleaning products used in the machine exclusively from My Coffee Shop and have your machine serviced under the service schedule. We have 22 popular brands of coffee beans to choose from.
You receive:
- FREE breakdown repairs between servicing
- FREE repairs during servicing
- FREE loan machines during repairs
- 20% discount on all scheduled services
- 20% discount on optional regular cleaning services
Scheduled Servicing
We offer scheduled servicing for all the commercial machines we sell to maintain the quality of your coffee and reliability of your machine.
Services offered:
- Factory scheduled services
- Valet machine collection & return
- Loan machines
- Mains water filtration cartridges (If req)

Optional Extras
Installation and Staff Training
Your coffee machine is programmed, tested, and delivered to your location ready to set up and use. For those looking for more we offer an Installation and training service. Our technicians will ensure your coffee machine is installed correctly and your staff are trained in its use and maintenance so you you can get the most out of the quality and life of your machine.
Scheduled Cleaning Service
To assist you in maintaining your coffee machine, we provide an optional regular cleaning service. This can be performed weekly, fortnightly, monthly or quarterly to suit the coffee machine you have and the number of cups you make.
Cleaning service includes:
- Cleaning the milk system.
- Cleaning the cabinet of the coffee machine and milk cooler.
- Checking / Adjusting cup levels, temperature and strength.
- Any extra training that your staff may require.
Note: A 20% discount is available on cleaning services when you elect to purchase your coffee beans from My Coffee Shop exclusively. See In-House Servicing: 5 Yr Coffee Warranty for details.
Loan Machines
Loan machines are optionally available for the period of any service or repair.
Note: loan machines are provided free when you elect to purchase your coffee beans from My Coffee Shop exclusively. See In-House Servicing: 5 Yr Coffee Warranty for details.
Which Coffee Machine Suits You?
Use the following information to select which coffee machine is best for your needs from our range of Swiss and German automatic bean to cup machines and our Italian and Spanish manual machines. Whether you need a small coffee machine for an office of 10 staff or a large coffee machine for an office of 200 staff, we have workplace coffee machines to suit your requirements.
Purchase, Lease or Hire?
You can purchase the equipment outright, finance the equipment as an operating lease or finance lease, or opt for one of our rental packages.
Rental (Operating lease)
- Finance 100% of the equipment + installation and maintenance.
- Upgrade, add to, or replace the equipment during or a the end of the term.
- Freedom to purchase coffee from the supplier of your choice.
Finance lease
- Finance 100% of the equipment only
- Own the equipment at the end of the term
- Freedom to purchase coffee from the supplier of your choice.
Rental package
- Free 7 day trial period
- Free Service and Repairs
- Free Loan Machines while your machine is away
- Free quarterly cleaning
- Choice of 22 popular brands of coffee.
- No lock in contract.
Automatic or Manual Machine?
Automatic coffee machines
- Easy of use - No training required. Bean to Cup - Place a cup and press a button.
- Speed - Coffee in (40 - 60) sec depending on the model.
- Drink quality - The coffee quality is high and consistent. It is not dependent on barista training or experience.
- Drink choice - Depending on the model drink choice is limited to completely flexible. Some automatic machines also make chocolates and mochas for non-coffee drinkers.
- Flexibility - Coffee strength, milk and water quantity can be adjusted to suit personal preference cup by cup.
- Milk choice - Limited to 2 types of dairy milk unless the model has a built-in steam wand or you add a steam wand accessory.
- Waste - There is no wasted coffee or milk.
- Mess - No cleaning is required throughout the day.
- Cleaning - No cleaning is required after each coffee. An automatic milk system clean is performed at the end of the day (1 min) and an automatic coffee system is performed every 200 coffees (20min).
- Plumbing - Automatic machines can operate from a built-in water tank. Plumbing/drainage is optional on higher capacity models.
Manual coffee machines
- Easy of use - Barista training and practice required.
- Speed - Coffee in 60 - 120 seconds, depending on experience.
- Drink quality - The coffee quality can be very high (Cafe quality), depending on the operator's barista skills and experience.
- Drink choice - Unlimited. Chocolates and mochas can be made manually.
- Flexibility - Coffee strength is determined by the size of the basket. Milk type, milk quantity, and temperature are adjustable to suit preference.
- Milk choice - Unlimited using a manual steam wand.
- Waste - Some coffee and milk will usually be leftover.
- Mess - Some spilt coffee grounds and leftover milk will need to be cleaned up after each coffee.
- Cleaning - The steam wand is cleaned and the portafilter emptied after each coffee. The machine is back-flushed, portafilters and baskets soaked at the end of the day or week depending on no. of coffees made (20 min).
- Plumbing - Connection to plumbing and drainage is usually required. Some models can operate from a built-in water tank.
Machine Capacity
Choosing a coffee machine for your office is a significant decision. It's essential to select a machine that can handle the demand, as this directly impacts its reliability and lifespan. Each machine is rated based on the number of staff and the daily coffee consumption it can support. For instance, in an office with 100 staff members, the average daily coffee consumption is approximately 100 cups. This includes staff who drink one or more coffees, non-coffee drinkers, and client coffees. To ensure the machine operates within its capacity, it's advisable to choose a model with a higher staff rating than your current and projected staff numbers over the next 3-5 years. This also accommodates any unexpected staff growth. Upgrading the machine is always an option if necessary.
Steam wand or automatic milk system?
A steam wand lets you steam milk in a jug like your favourite café. Although it requires some practice, the benefits are significant. You can steam any type of milk—regular, lite, soy, almond, or oat—and have complete control over the foam level and temperature. Despite having leftover milk and a jug to clean, the process adds a personal touch and can be very satisfying.
An automatic milk system provides a convenient solution for milk steaming. It efficiently draws milk from the fridge, heats it, adds air for foam, and dispenses it directly into the cup. Operating quietly without creating a mess or waste, this system saves time. A (2 x 2 litre) milk fridge, equipped with milk lances, allows you to select from various dairy milk types without the hassle of removing tubes from the milk. The fridge accommodates two 2-litre cartons and one 1-litre UHT carton.
The WMF models have a built-in steam wand, while the Jura models do not. However, you can add a WPM ProSteam to a Jura machine for manual milk steaming.
Hot Chocolates & Mochas or Chai
Do you need a machine that makes automatic chocolates and mochas or chai if preferred? The WMF range have a built-in soluble canister for chocolate or chai. To make chocolate or chai on a Jura automatic machine, or manual espresso machine, add 2 - 3 teaspoons of drinking chocolate, or chai, to some hot water and stir until dissolved. Use the machine to add the milk, either the automatic milk system on a Jura or the steam wand on a manual machine.
Water tank or plumbed in?
Some models operate from a built-in water tank only, some must be connected to plumbing/drainage, and some provide both options. Connecting the machine to plumbing and drainage reduces machine maintenance throughout the day, as the water tank does not need to be filled, and the drip tray does not need to be emptied. The water filtration system also eliminates the need to descale the machine. Please note, descaling can also be eliminated when using a tank water machine by using in-tank water filters. There is a plumbing cost associated with connecting the machine to plumbing/drainage, and the mains water models are more expensive.
Space requirements
To check if you have bench space available for a machine, go to the machine's specifications table. There, you will find the bench width required for the machine by itself and for the machine with a milk cooler/fridge. You will also see the height clearance required above the benchtop. If you have overhead cupboards or shelves, measure the distance between the benchtop and the bottom of the cupboard/self.
Everything You Need in One Place
View Coffee & Supplies
We’re committed to a full service approach to office coffee solutions. For us, that means you can get your coffee, cleaning products, tea & chocolate, accessories, advice, service and repair all in the one place.
Allpress A.R.T. Espresso Blend Coffee Beans 1kg
Allpress A.R.T. Espresso Blend Coffee Beans 250grams
Cafetto Espresso Clean Sachets 12 x 5 grams
Cafetto BLUE DAILY Milk Frother Cleaner 1 Litre
Jura Milk System Cleaner Mini Tabs 90g
Jura Milk System Cleaner Mini Tabs 180g
Cafetto Milk Block 1 Cleaner 1 Litre
Cafetto Milk Line Cleaner 1 Litre
Cafetto Organic GREEN Milk Frother Cleaner 1 Litre
Jura 3-Phase Cleaning Tablets 6 pack
Arkadia Vanilla Chai Instant Tea 440g
English Tea Shop Organic Super Goodness Collection Orange Tin BB 01/25
Still have questions? Looking for a Demonstration?
Make an Enquiry
An office coffee machine is a big decision. We’re here to answer any questions you may have or to set up a in person demonstration with an expert so you can be sure you’re making the right choice.