FAQs
See our FAQs Page for the full list of frequently asked questions.
Do you offer free delivery?
Yes!
Orders over $150 qualify for free shipping. To get free shipping please select 'FREE SHIPPING' at checkout.*
Your goods will usually be sent via Parcel Post.
If you have a preference for delivery partner please select from the options provided at checkout (charges apply).
*PLEASE NOTE free shipping EXCLUDES all dairy/plant based milk orders.
When will my order be dispatched?
Orders placed by 1.30pm Monday to Friday will be dispatched same business day.
Orders placed after 1.30pm, or placed on weekends and public holidays will be dispatched next business day.
If there is a delay in dispatch we will notify you.
Do I need to sign for my order?
All deliveries will require a signature unless Authority To Leave the parcel has been provided in the notes section of the checkout.
How are shipping costs calculated?
Shipping is calculated based on your delivery location and the weight of your items.
Rates will be calculated and displayed at checkout.